Fonality to Host Boston Based trixbox Training and Certification

Become a Certified trixbox Administer

trixboxFonality, a leading open source communications company, has announced the second Fonality trixbox Open Communications Certification (FtOCC) workshop to take place at the Hyatt Regency in Boston. The three day workshop, from June 3-6th, is a training and certification course designed around the Asterisk®-based trixbox platform, which has become synonymous with open source telephony and home to the largest Asterisk-based community. FtOCC workshops give trixbox and Asterisk resellers, as well as IT professionals, all of the tools and knowledge necessary to implement trixbox successfully in a business environment.
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Asterisk WiFi Hotspot Finder Plugin

Find a Hotspot Anywhere in the USA

Justin Beka of Ars Technica, highlighted a plug-in that I have known about for some time, the WiFi Hotspot finder for Asterisk. The Asterisk WiFi HotSpot Finder is designed to retrieve name and address information for commercial, free, or all Wi-Fi Hot Spots for any zip code in the United States. Simply call the phone number to your Asterisk system (with the WiFi Hotspot plugin enabled), dial 9434 (W-I-F-I) and key in a zip code using any touchtone phone connected to your Asterisk PBX, and the data will be retrieved from 4INFO.net’s WAP service and played back over your phone using the Flite text-to-speech engine.

The plugin was created by Ward Mundy of NerdVittles, who has some of the best tips, tricks, hacks, and plugins for Asterisk based phone systems. Check them all out here.

CRN Misses a Few Key VoIP Players

CRN’s 15 Key VoIP Players Has Claring Weaknesses

CRN recently released a list of 15 Key VoIP Players that attempted to give solution providers an idea of who the top dogs and market leaders are in the VoIP space. The list which includes names such as Cisco, Nortel, Avaya, and 3-Com, was disappoint to read, not just because it “went with” large incumbants, but because it was a gross mis-representation of what is truly out there.

Of the 15 players listed, only three had anything to do with open source telephony; Digium, Pingtel, and Fonality. What strikes me as odd about the list, is that when it comes to providing solutions to businesses, open source based products can be one of the most cost-effective avenues for a business, but also one of the most profitable niches. But it is not just open source, there are numerous smaller VoIP hardware and service provider doing a much better job not just supporting their reseller/solution provider channel, but also delivering better solutions, service, and supports to the end customer.

Here is my list of the key VoIP players, that should have made the list.

Missing Key VoIP Players

  • Skype - Skype is making a huge push into the SMB and Entreprise space. If you are walking into a business and you do not know about the world largest VoIP service provider, you might want to do some homework. While they do not have a formal reseller channel, there is money to be made in consultation and integration of the solution with existing business processes and new telephony systems. And whatever you do do not forget about skype hardware and of course you need a skype phone
    Talkswitch’s recent release of the Talkswitch 244VS, 280VS, 284VS, 480VS and 484VS, has given the company natively based IP solutions for resellers/integrators in the small to medium sized business marketplace. Value priced, superbly supported, and excellently engineered, Talkswitch definitely has products, tools, and resources to assist any solution provider in selling and supporting their product.
  • SwitchVox - The San Deigo, CA based phone system vendor has created one of the easiest to install and manageable phone system softwares. Based on Asterisk, the SwitchVox system can be sold under the SwitchVox name, or can be privately labeled for the reseller/solution provider. Currently servicing over 800 resellers worldwide, SwitchVox channel focused strategy, backed by crisp operations, and excellent technical support makes them a company to consider when looking for a phone system solution to resell.
  • Bandwith.com - Bandwidth.com is a complete communications provider offering advanced VoIP, internet and network services in all 50 states and around the world. Bandwidth.com can enable a reseller or solution provider to sell anything from a data pipe to SIP trunking, and everything in between. Recently named to the Inc. 500 list, Bandwidth.com can assist any solution provider in getting into the services game, on many levels, in a quick and easy manner.

Digium Strikes a Deal With Japan’s NTT

NTT Software Corp. will develop its own version of Asterisk Business Edition for use in its ProgOffice PBX product

digiumIn the first of moves by Digium’s new executive management staff, the company has signed a licensing deal with Japanese Telco NTT. Under the terms of the deal, NTT Software Corp. will develop its own version of Asterisk Business Edition for use in its ProgOffice PBX product for Japanese small and medium-sized businesses. According to Jim Webster, Digium’s Director of Software Technologies the deal,

“…will help raise the knowledge and awareness of Asterisk in Japan in that Asterisk will now be seen as something that’s ready for mainstream use…”

It will be interesting to see how deals like this further shape the go to market strategy for Digium. This deal, on the surface is much more of an OEM type agreement than a channel agreement. I, for one, had always felt strongly that Digium’s only way to grow was through a formal channel of resellers and integrators who had the ability to sell a “canned” or appliance based device. With moves like this one with NTT, you have to wonder if Digium is also looking towards OEM licensing deals with major telco’s as another way to grow their business.

SineApps Releases SineDialer Version 3.1.0.10

SineApps, a software and hardware solutions provider, has released version 3.1.0.10 of their Predictive Call Generator for Asterisk, SineDialer. SineDialer is a is a feature rich package for your call center which:

  • Increases productivity
  • Reduces Costs
  • Is easy to install and use
  • Can be used in any sized call center
  • Is available at highly competitive prices

SineDialer uses the most advanced predictive algorithms in the industry to make sure that you have as many staff active on the phone at any given time.
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Rhino Equipment Analog Telephony PCI Cards With Echo Cancellation

On-Board Echo Cancellation Decreases Server Workload

rhino equipmentRhino Equipment has announced the release of their plug-in PCI analog telephony card product line with on-board echo cancellation as a standard offering. The Rhino FXO and FXS analog telephony product line consists of fixed and modular offerings to fill the need of any analog requirement for Asterisk-based PBX systems.

What’s New With The Rhino Analog PCI Cards?

For their new analog telephony cards, Rhino has partnered with Texas Instruments and Adaptive Digital Technologies to help create the lowest priced analog PCI card echo cancellation solution available for Asterisk. All Rhino PCI analog cards offer standard features such as carrier-class ITU G.168 compliant echo cancellation with 1,024 taps, 128ms tail, complete with a fast converging non-linear processor with automatic comfort noise generation.
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trixbox 2.2 Installation Video

New Video Shows Your How to Install trixbox 2.2

Friend Kerry Garrison just pointed me to this awesome video that he created to show a complete beginner how to get trixbox installed (and installed correctly)for the very first time. I think the best part of the video is when Kerry points out the fact that although trixbox is relatively easy to install and achieve a basic set-up, it is not easy for someone without Linux knowledge to manage and maintain going forward. Sound advice, that many have not taken in the past, from the guy who wrote the book on trixbox.

Check out the trixbox installation video!

English and Spanish Voice Prompts For Asterisk

Sayers Media Group Launches PBX Prompts

Sayers Media Group, announced the launch of PBX Prompts yesterday. PBX Prompts offers a variety of standard voice prompt packages for the Asterisk Open Source PBX and custom voice prompts for your IVR, Voicemail, or in addition to our standard prompts packages. Recorded in professional sound studios, PBX Prompts’ standard, advanced, and custom voice prompts give your company a voice that is representative of your business. With no minimums, and a quick 72 hour turnaround, PBX Prompts can meet the demands of any voice prompt project.

Get a Complete Set of Standard and Custom Prompts for One Low Price

PBX Prompts true value is in the ability for a customer to have a complete set of prompts including all system prompts and more importantly matching custom menus and on hold commercials is something that would cost a company a lot more than a couple hundred dollars if done from scratch on a one time recording. This is something that many small medium business and solutions providers have needed, but until yesterday have not been able to find.

“Over the past two years, we have heard over and over again about the difficulties many small medium businesses and value added resellers have had finding high quality professional voice prompts for Asterisk Open Source PBX systems,” said Garrett Smith, Director of Sales and Marketing for Sayers Media Group. “Based on these experiences we have created PBX Prompts with the help of these very same companies in order to deliver on a simple, easy to use, ordering interface and installation process for those who want an alternative to the default Asterisk voice for their phone system.”
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How to Install Asterisk on Apple TV

Getting Started

To get Asterisk running on Apple TV requires (obviously) and Apple TV. It also requires an Intel Mac, as there are no development tools available on the Apple TV (yet). We’ve divided the process into three steps: preparing your Apple TV, building Asterisk on your Mac, and finally installing the compiled Asterisk code onto the Apple TV.
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